Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies serve various purposes:

• Remember your preferences and settings
• Enable website functionality
• Provide personalized content and experiences
• Analyze website usage and performance
• Deliver relevant advertisements

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

2.3 Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personal features.

2.4 Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests.

3. How Long Do Cookies Last?

Cookies can be classified based on how long they remain on your device:

3.1 Session Cookies

These cookies are temporary and are deleted when you close your browser. They're used for essential website functionality during your visit.

3.2 Persistent Cookies

These cookies remain on your device for a set period or until you delete them. They remember your preferences between visits.

4. Third-Party Cookies

We may use third-party services that set their own cookies. These include:

4.1 Analytics Services

• Google Analytics: Web analytics service
• Hotjar: User behavior analytics

4.2 Social Media Platforms

• Facebook: Social sharing and advertising
• Twitter: Social sharing features
• LinkedIn: Professional networking integration

4.3 Educational Tools

• Learning Management System: Course delivery platform
• Video conferencing tools: Online class platforms

4.4 Payment Processors

• Stripe: Payment processing
• PayPal: Alternative payment method

5. Managing Your Cookie Preferences

5.1 Cookie Banner

When you first visit our website, you'll see a cookie banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

5.2 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and security > Cookies
• Firefox: Options > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

5.3 Opting Out of Specific Services

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook: Facebook Ad Preferences
• Digital Advertising Alliance: Consumer Opt-out Page

6. Impact of Disabling Cookies

Disabling certain cookies may affect your experience on our website:

6.1 Essential Cookies

Disabling essential cookies may prevent you from:

• Accessing secure areas of the website
• Maintaining your login session
• Completing transactions or enrollments
• Using interactive features

6.2 Analytics Cookies

Disabling analytics cookies won't affect functionality but will:

• Prevent us from improving our services based on usage data
• Reduce our ability to identify and fix technical issues
• Limit our understanding of user preferences

6.3 Functional Cookies

Disabling functional cookies may result in:

• Loss of personalized features
• Need to re-enter preferences on each visit
• Reduced website functionality

6.4 Marketing Cookies

Disabling marketing cookies will:

• Make advertisements less relevant to your interests
• Not prevent you from seeing ads, but they may be less targeted
• Prevent tracking of marketing campaign effectiveness

7. Cookie Security

We implement appropriate security measures for cookies:

• Secure transmission: Cookies are transmitted over secure connections
• Limited access: Only authorized personnel can access cookie data
• Regular audits: We regularly review our cookie usage
• Data minimization: We only collect necessary cookie data
• Encryption: Sensitive cookie data is encrypted

8. Mobile Apps and Cookies

Our mobile applications may use similar tracking technologies:

• Device identifiers: For analytics and personalization
• Local storage: To store preferences and progress
• Push notification tokens: To send relevant notifications
• Crash reporting: To improve app stability

9. International Data Transfers

Some of our cookie and tracking partners may be located outside Canada. When this occurs:

• We ensure adequate protection through contractual safeguards
• We comply with Canadian privacy laws
• We regularly review third-party privacy practices
• We provide transparency about international transfers

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage
• New technologies or tracking methods
• Legal or regulatory requirements
• Improvements to our services

We will notify you of significant changes through our website or email communications.

11. Contact Information

If you have questions about our use of cookies or this Cookie Policy, please contact us:

You can also manage your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.

12. Your Rights

Under Canadian privacy law, you have rights regarding cookies and tracking:

• Right to information: Know what cookies we use and why
• Right to consent: Choose which cookies to accept
• Right to withdraw consent: Change your cookie preferences at any time
• Right to access: Request information about data collected through cookies
• Right to complaint: File complaints with privacy authorities